Hopper RV Service
Hoppers Service Department
I
f you’re in need of service for your RV or Motorhome in or near Jacksonville Illinois, there are several reasons why trusting a privately owned RV dealership such as Hopper RV may be better at servicing you than a big dealer.
So, if you’re wondering where the best place to service or get parts for an RV in Illinois or Eastern Iowa, here are some tips we’d like you to consider.
Reputation with RV Customers:
P
robably the most valuable piece of information you can get on an RV Dealership is their local and regional reputation. Aka, how they treat their customers. This applies to RV Sales, Service on your RV and RV Parts that you buy.
Privately owned, local dealerships rely heavily on their local reputation and word-of-mouth referrals. As a result, they have a vested interest in providing excellent service to maintain customer loyalty and attract new business. This motivation can lead to a higher level of care and attention to detail when servicing an RV.
We’ve been in business and treating customers like family since 1993. That’s 30 years of exceeding our customers expectations.
I
f you look at our Facebook reviews, we have a perfect 5 star rating with over 60 reviews and a 4.3 star review on Google with over 85 reviews.
Folks, those are real customers just like you who are raising their hand saying they’ve been taken care of with fair pricing and good service.
Personalized Service on your RV:
Small city dealerships often have a closer relationship with their customers. They can provide more personalized attention and take the time to understand the specific needs and concerns of each individual. This allows for a more tailored and attentive service experience.
Y
ou’re not just a number to us. Big chain dealerships can sometimes be burdened by bureaucracy and a high volume of customers, which can lead to longer waiting times and less flexibility in scheduling service appointments. Smaller dealerships, on the other hand, tend to have a smaller loyal customer base, allowing them to be more agile and accommodate customers' needs more effectively.
RV Knowledge and Expertise: 
Well established, local dealerships may have a smaller staff, but they often have experienced technicians who possess extensive knowledge and expertise in RV servicing. They might have a deeper understanding of the specific makes and models they work with, enabling them to diagnose and fix issues more efficiently.
3 decades of servicing RVs has allowed us to accumulate a wealth of experience and knowledge about RVs. We not only have the expertise to diagnose various issues within your 5th wheel, toy hauler or travel trailer, but we have the specialized tools, technology, and equipment to service all types of RVs.
Access to parts and resources:
Dealerships that have been in business for a long time often have established relationships with manufacturers, suppliers, and distributors. This can give them access to a wide range of parts and resources needed for RV servicing. They are more likely to have a well-stocked inventory and the ability to quickly source any necessary parts, reducing the time it takes to complete repairs.
Long-term commitment:
A dealership that has been in business for several decades is more likely to have a long-term commitment to their customers and the RV industry. They have likely weathered economic ups and downs, proving their stability and dedication to serving the needs of RV owners. This can provide assurance that they will continue to be there for you in the future, offering ongoing support and service for your RV.
If you get satisfaction by shopping locally and are in Jacksonville, Chathom, Springfield, Macomb, Taylorville, Canton, Lincoln, Alton Illinois or even anywhere in Western Illinois or Eastern Iowa; we would like you to consider letting us work on your RV for any repairs or service work needed.